The Guitar Company
Sint Bavostraat 27
4891 CG Rijsbergen
The Netherlands

+31 (0)76 230 50 69
Email: info@theguitarcompany.nl
Website: https://www.theguitarcompany.nl

KvK (Chamber of Commerce): 69657947
VAT-Number: NL002231766B66

We process the following personal data from you when you sign up for the newsletter or ask us to search for a specific guitar:

• Name
• Email address

We process the following personal data from you when you purchase a guitar from us:

• Name
• Email address
• Delivery address
• Telephone number
• Payment details.

Depending on whether you buy the guitar from us in store or online, we do not need all the information from you.

We do not process special personal data.

We process your personal data for the following purposes:

- Sending our newsletter and/or advertising flyer;
- Sending messages when you are a looking for a specific guitar;
- Closing a purchase agreement.

We do not use your data for purposes other than those stated above.

We do not store your data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods:

When you have signed up for the newsletter: until you indicate that you no longer wish to receive the newsletter.

When you have asked us to look for a specific guitar: until you indicate that you are no longer looking for it, or one month after a specific guitar has been found and this has been communicated to you.

When you have bought a guitar from us: seven years due to the legal retention period.

After the retention period has expired, we will delete your personal data.

The Guitar Company does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person.

The Guitar Company only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by The Guitar Company and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@theguitarcompany.nl.

If we have doubts about your identity, we may ask you to provide a copy of your proof of identity to ensure that the request for access has been made by you. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

We would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

The Guitar Company takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of abuse, please contact info@theguitarcompany.nl.

This privacy statement can be changed at any time. We will publish these changes here and, where appropriate, you will be notified by e-mail.